| Re: Troubleshooting-Help Needed! |
Subject: Re: Troubleshooting-Help Needed! by Epimax on 2009/3/24 10:48:07 Quote:
Hi Matthew! Man, I'm still waiting on Ecklers to send the right part.  (I received the new coil (MSD) from Summit, what..2 days after I ordered it)The Ecklers order arrived last Wednesday, and it sure wasn't an ICM in that box. I called customer service and they said that I'd have to ship the part back to them, and once they got it THEN they'd ship the correct part. (Insert, WTH?) The lady said they'd send me a pre-paid label, which would take 2-3 days to receive, and I told her forget the label,--I'd pay for the shipping, and they could just credit my account--Just get the right part out asap... No problem, she says....Well, its nearly a week later, and no part. I've emailed this CS rep several times, with no reply. They're getting a call this am, because my patience has reached its end... Has anyone else ever have problems with Ecklers? I've ordered a few items here and there, and never had a problem...until now... Tks! |
