Subject: Re: PCMforless - not perfect. by DaleD on 2009/11/25 16:59:23
Quote:
jhammons01 wrote: I don't know anything about switching chips or Datalogs or tuning or PCMforless or Alvin or mseven......I'm just stating what I deal with almost on a daily basis with tech products and Engineers (some even at NASA) that buy things they don't fully understand. When they can't figure it out by clicking shit on the software.....they then get frustrated with me for "giving" them what they said they wanted and want me to issue an RMA. Our product is performing just as advertised yet we are supposed to take it back and shelf it when we did nothing wrong.....we only provided what a legally binding Purchase Order told us to do.
You're entitled to your opinion even if you're wrong.
Your perspective is clear, a vendor rep. I find it interesting that you have a strong stance, without being aware of the details of the transaction. There is a process where information is exchanged both ways. A qualification of sorts. For a stock car, as mine is, the product is fully represented as plug and play. Even after this, Alvin said
"We sell about 3-400 corvette chips a year and very rarely have any issues especially on a stock or near stock car but we can always try something different."
Alvin seems to be a little more responsive now. I did drop the corvette-guru on him, so maybe that influenced him, I don't know. Maybe Alvin was just busy and I misread his earlier short replies.
But I digress.
That's the beauty of the internet, we all have our own perspectives, and we needn't allow facts to cloud our vision.
