Subject: Re: Seat Belt Locked up on 87 by lunytnz on 2019/5/24 6:54:58
Update: I called GM, again, and talked to a Supervisor in Customer Service. They were pretty adamant, at first, that if it wasn't in the system, there wasn't a recall for it. I explained that the NHTSA documents say my VIN is included.
I finally asked the question differently: is there a possibility there's an error in the system?
She looked up the doc on the NHTSA site and finally agreed that there could be a system error. She said she will look into it and, personally, call me back. Fingers crossed!
