Subject: Re: Need Help Quick Stuck Lifters! by Midnight85 on 2009/2/28 17:03:44
Quote:
bogus wrote: I hate to say this... but I have had more negatives with Summit than positives.
As I think about it, I have had wrong parts sent at least 4 times (I need to handle the latest screw up) and at least one component that was sent faulty (I think it was returned and resold as new).
I am getting real gunshy of buying from them.
More detail:
Cap and Rotor for my wifes 87 (L98), the saleshole was in such a hurry, he kept misquoting my requests "1987", "1984, right?", "NO! 1987", ok - I got 1984 parts...
Way back when I got my Vette, I needed a new serp belt. It was doublesided. I called summit, asked them about a 1992 serp belt, asked, is it double sided? "oh, it's a perfect fit." uh, yea. SINGLE SIDED arrived. I kept it, because I replaced the idler and went with a single sided conversion.
AFPR - I ordered an accel AFPR from them. It was installed, configured and ran ok for a while. Until it freaked and sent gallons of fuel into the intake and crank. I sent it back to Accel for inspection. They said it was cranked up to 60 psi (I was reading 42 on my gauge) and there was thread lock or sealer on the adj screw threads... the sealer was not my doing, where did it come from? Can you say returned part, not tested, resold as new?
Most recently, a new serp belt. The numbers all appear to be right, but the damned thing is 12" too long!!!
I am really losing my patience with them...
I haven't ordered a lot from them... but the few times seem to be peppered with disappointment. They did do ok on all the FMS injector sets I have ordered (three). And I am sure there are other orders that went ok... but for the most part, I am seeing a trend that isn't impressing me.
Sorry for the high-jack. I hope this doesn't piss too many folks off. I am not out to start a war here... just to share my experiences and see if others have had similar problems.
You sure won't piss me off saying that but what you describe is a major epidemic in the U.S. Very few people take any pride in what they do any more. The parts you got from Summit were made by someone and the reason they were bad is because that person probably didn't care about a thing except quitting time and his next paycheck. I'm not sticking up for Summit in any way, I just told a rep at Jeg's exactly what he could do with his parts and it was truly x-rated. Now, we're both guilty of hijacking this thread.