| RE:PR&C Controversial Subject Matter |
Subject: RE:PR&C Controversial Subject Matter by Oaklands on 2008/2/18 21:07:10 I agree with you that people are not as courteous as they used to be. However, that all starts at home. My son will be raised to open doors for people, know when to say thank you, please, yes sir and no sir. Many households do not raise their children to be courteous. If you do they will seem more like freaks compared to other kids. However, I will just have to have a freak. Most drive thru's that have young kids working the windows act as if they could not care if you came back or not. Management should be training these people better. Chick filet has the most courteous staff in our area. I was driving through a Popeyes in Versailles, KY one time. The girl working the drive thru was so courteous. When I got to the window to pay, I asked her if I could speak to her boss. She got him and I told him how lucky he was to have someone who was so pleasant with the customers. I suggested he give her a raise to hold on to her. He responded that he was happy to hear compliments instead of the usual complaints and that made his and her day. I see a lot of nice people and a lot of A**holes in my line of work. We deal with many restaurants and you see some people who should never eat out. Some of them are professional gripers who try to get a free meal everywhere they go. Personally, I try to be very pleasant with people unless they are intent on pi**ing me off. Then I can be nasty with the best of them. I just don't like being that way. Loyalty is becoming a thing of the past. People don't stay with the same employers like they used to. Of course, some employers, especially big corporations, don't care about many of their employees. I'm not getting rich by having my own business but at least I can run it the way I see fit. Many of our customers are loyal to us and we are loyal to them as well. The biggest problems we have had is with larger franchisees who think you should drop everything to cater to them. Just my 2¢ worth. |
