| THE GREAT TOMATO DISASTER |
Subject: THE GREAT TOMATO DISASTER by GRIS on 2016/8/26 23:24:47 THURSDAY’S EXPERIENCE CONVINCED ME USAA’S TELEPHONE/ON LINE SYSTEM WAS DESIGNED IN HELL BY ONE OF THE DEVIL’S MORE MALICIOUS MINIONS. BUT I DO HAVE TO ADMIT MY LOUSY HEARING AND ELECTRONIC INEPTITUDE PLAYED THEIR PART IN THIS EXPERIENCE. TODAY I FINALLY GOT IN CONTACT WITH A YOUNG WOMAN WHO WAS KNOWLEDGEABLE, COMPETENT, AND HELPFUL. THEY HAVE BEEN QUITE ILL SERVED BY THEIR CONTRACT EVALUATOR/APPRAISAL OUTFIT WHICH OPERATES OUT OF CALIFORNIA. THEIR CONTACT MAN MADE A CURSORY EXAMINATION OF ABOUT 15 MINUTES, TOOK LOTS OF PICTURES WITH HIS CELL PHONE AND DEPARTED. HE/THEY THEN TURNED IN A REPAIR ESTIMATE THAT IS OBVIOUSLY A SIGHT-UNSEEN PAPER EXERCISE LISTING PARTS THAT HAVE NOT BEEN SHOWN TO BE DAMAGED. THIS TOTALED ALMOST THREE TIMES THE ESTIMATE MADE BY MY RESTORATION MAN. THEY THEN CALLED THE CAR A TOTAL LOSS AND OFFERED ME ABOUT $11K AND THEY TAKE MY CAR. THERE IS NO KNOWN MECHANICAL DAMAGE, ALL BODY WORK. WHEN I FINALLY GOT CONTACT WITH THE RIGHT PERSON I WAS TOLD THEY WOULD PAY ME $9K AND I COULD KEEP THE CAR. THAT’S TWICE WHAT IT WILL TAKE TO FIX THE CAR----GO FIGURE??? IN OKLAHOMA THAT MEANS NO CHANGE TO TITLE. HOW IT AFFECTS FUTURE INSURANCE ON THE CAR I DO NOT KNOW. I PRESUME I WOULD HAVE TO INSURE IT WITH ANOTHER COMPANY. APPARENTLY THEIR BUREAUCRACY IS SO RIGID THEY CAN’T JUST GO BACK, RE-COMPUTE, AND PAY ME FOR THE REPAIR WORK; “TOTAL” IS ENGRAVED IN STONE. SO THEY PAY ME TWICE WHAT THEY SHOULD AND I HAVE TO GO TO THE TROUBLE OF REINSURING MY CAR. AND THERE IT RESTS AT PRESENT. SORRY ABOUT NO PICS, MAYBE I CAN GET DARLING WIFE TO TAKE SOME WITH HER PHONE. TUNE IN NEXT WEEK FOR THE NEXT EXCITING EPISODE! |
