teebee wrote:

About 10:30 I had a phone call from a guy basically saying he was given my number by a mutual friend and asking if I could come help him and his wife, with a computer issue. I was able to figure out what the problem was, and worked for an hour and a quarter, but no luck getting it fixed. We decided it might be better to get a different printer than to continue fighting that one. And I headed to the door. He asked how much he owed me, I told you I'd make it worth your time". I told him my policy was, If I don't fix, or at least make it better, you don't owe me anything and headed to the door. he stepped in front of me and insisted that he pay me for my time....OK, hw about $20, Does that sound fair? "No", he says but here...reaching in his bilfold and hands me a bill...I look at it and he's given me a C note...."Oh, wait, this is way too much". No, you took away time from what you were doing to come and help us and you did troubleshoot and figure out what the problem was, and tried for over an hour to fix it. It's not your fault the printer was beyond your ability to fix it. Besides, we may need to call you and ask for help again. You earned that." I thanked him, but still felt it was too much. New people in town, I wanted to make them feel welcome.