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Re: Tech Support... a true story...

Subject: Re: Tech Support... a true story...
by toptechx6 on 2008/4/29 11:40:32

Quote:

Touringmike wrote:
Quote:

toptechx6 wrote:
why not next DVD being HP? cause just warranty cover not last one maybe I supposed couldn't be covered by no warranty cause out of warranty?

Achnir, support technical person Engrish


The guy's name I talked with at HP service was Jalehandro.
Wierd name for someone who spoke Hindi to the person sitting next to him.

When I placed to order to ship my computer back, the lady taking the info could barely speak English. Her name was Marie.
(Eventually got a new MoBo and hard drive)
Warranties are wonderful.


Here's the topper.
Called Dell service when my son bugged up his brand new computer; Could've been the same people I talked with.
Matthew George was this dude's name.
Sent me an e-mail for follow-up, The whole name is Boney Maythew George.

Where do they dig up the names.


In Hindi, Boney Maythew Jalehandro is probably as common as John is here for all I know. Unfortunately what do you buy? All tech support is outsourced to India, my suggestion? By pass the manufacturers tech support and call Casey in OZ, he knows computers. I had better luck talking to him for a card reader problem than I did with the manufacturers tech person, hell at least I could understand Casey!
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