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BillH Boy, did I get hit.
The Stig Moderator
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My laptop got hit by "XP Defender", It took over just about everything, start up, shutdown, explorer, McCafee. Won't let me access the web, shuts down Windows Update.
Pops up screens every 10 seconds telling me my computer's been invaded, well yea, it has.
It has the Microsoft logos, but it's certainly not MS.

Of course, I can't find it anywhere on the drive, programs to delete it.

So, I'll let the pros fix this one.

Sucks
Posted on: 2010/4/28 15:19
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JrRifleCoach Re: Boy, did I get hit.
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Not that hard to remove.

From another PC download Malwarebytes

Boot your computer into safe mode by tapping the F8 key as it is starting.

Select safe mode from the menu and wait.

Once the computer is settled into safe mode load the copy of Malwarebytes and run the full scan.

Remove anything the MWB program finds. Once complete, repeat.

Then boot into normal mode and run MWB again.

Take two aspirin and call me if your still infected.

www.sierranetworkservices.com

This can save you a coupla hundred dollars depending where you live.
Posted on: 2010/4/28 15:34
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CentralCoaster Re: Boy, did I get hit.
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No luck with windows restore?

That has saved me from having to wipe it clean quite a few times.
Posted on: 2010/4/28 16:25
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BillH Re: Boy, did I get hit.
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Thanks guys,

Safe mode didn't work at all, tried 3 times each waiting a tad longer to hit F8, Defender still came on and no Windows Safe Mode screen.

I used restore (thanks Kev) to go back to Jan. and got in w/o Defender.

Downloaded Malwarebytes (I assume that's from malwarebytes.org) and ran a quick scan, found 2 Defender infections, removed them.

But, I still can't boot in Safe Mode.

I'll do a full scan now and see if anything else is in there.
Posted on: 2010/4/28 21:48
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CentralCoaster Re: Boy, did I get hit.
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Hmm. The window of time to hit F8 can be pretty short. Just tap it over and over during the boot process. Have you ever gotten it into safe mode before?

I don't know if there is such a thing as a boot disk/cd for Windows XP. I had one of those when I was doing computer tech work on 95/98 and it was a lifesaver.
Posted on: 2010/4/29 0:55
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BillH Re: Boy, did I get hit.
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Once tried hitting F8 about 3 times.

I have some discs somewhere, not sure id they're boot discs, thanks.
Posted on: 2010/4/29 1:28
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JrRifleCoach Re: Boy, did I get hit.
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Dood. when you "first" start the PC with the on switch, start tapping the F8 at about once or twice a second. Yeah it'll start beeping at you. Not to worry.

You have to start the alternate menu BEFORE the windows logo appears. If you see the logo, your not hitting F8 soon enough.
Posted on: 2010/4/29 5:12
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As democracy is perfected, the POTUS represents more closely the inner soul of the people. On some great and glorious day, the folks of the land will reach their heart's desire at last and the White House will be occupied by a fool and narcissistic moron.
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BillH Re: Boy, did I get hit.
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F8 was tapped before the windows logo, 3 taps didn't work but 15 taps did. Thanks.
Posted on: 2010/4/29 14:04
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teebee Re: Boy, did I get hit.
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Lakin, Kansas 67860
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XP Defender is a real PITA. That's what was on the computer that I worked on earlier this week. After a while it was just easier to do a fresh reload.
Posted on: 2010/4/29 19:49
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BillH Re: Boy, did I get hit.
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Quote:

teebee wrote:
XP Defender is a real PITA. That's what was on the computer that I worked on earlier this week. After a while it was just easier to do a fresh reload.


The malwarebytes that Jr. told me to download and run found it right away and removed it.

I'm still running a tad slow, so I'll heve to work on that. I thnk my Explorer is messed up.
Posted on: 2010/4/29 23:56
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teebee Re: Boy, did I get hit.
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Bill, did you run the update on the Malwarebytes? Run the update and see if there is a newer version of the database, if so download and run it again. Another little program I like is Ccleaner. Download and install it, it will find all the crap on the computer and clean it off.
Posted on: 2010/4/30 0:42
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JrRifleCoach Re: Boy, did I get hit.
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Bill, if you have decent bandwidth, (DSL or better) we can connect over the internet and I'll clean up your speed problems.

Steve
Posted on: 2010/4/30 3:48
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CentralCoaster Re: Boy, did I get hit.
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Clear out all your startup programs and get your OS and browsers up to date!
Posted on: 2010/4/30 5:48
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BillH Re: Boy, did I get hit.
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Quote:

teebee wrote:
Bill, did you run the update on the Malwarebytes? Run the update and see if there is a newer version of the database, if so download and run it again. Another little program I like is Ccleaner. Download and install it, it will find all the crap on the computer and clean it off.


Tom, the version was downloaded on Tues., so it should be the latest. Thanks.
Posted on: 2010/4/30 13:45
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BillH Re: Boy, did I get hit.
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Quote:

JrRifleCoach wrote:
Bill, if you have decent bandwidth, (DSL or better) we can connect over the internet and I'll clean up your speed problems.

Steve


Thanks Steve, you guys have been awesome.
Maybe we can get in to that next week.
I'm on cable running at 1 meg.
Posted on: 2010/4/30 13:48
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BillH Re: Boy, did I get hit.
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Quote:

CentralCoaster wrote:
Clear out all your startup programs and get your OS and browsers up to date!


Thanks, CC.
I think part of the problem is in the browser. I'm going to get on line with Steve, too.

Isn't it pathetic that a guy who sold components that go inside a computer for 20 years doesn't know dick about software?
Posted on: 2010/4/30 13:54
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JrRifleCoach Re: Boy, did I get hit.
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Quote:

BillH wrote:
Thanks Steve, you guys have been awesome.
Maybe we can get in to that next week.
I'm on cable running at 1 meg.


Perfect PM sent
Posted on: 2010/4/30 14:58
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