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Danspeed1 | Flat Rate Question | ||
Elite Guru
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Hello,
A friend of a friend is looking to have some service work done to his vehicle, but is not interested in paying dealer or local prices (which in some cases aren't any better than dealer pricing). So he came to me for help. The car to be fixed is a 01 Chevy Impala 3.4L. The car needs front and rear struts, front and rear brakes, a valve cover gasket, an oil change, PCV valve, and the A/C needs to be fix (problem not determined yet). I really could use the extra cash but I don't know what to charge this guy. I told him not to hold me to any figures but I would probably have him get the parts and charge him half the local dealer flat rate time (which is $100 an hour). Only problem is I am not sure what the flat rate time is for all this stuff, and I am not sure how to bill out the undetermined a/c work. I want to be fair but I don't want to take a beating either. I know what its like doing struts on this car and its NOT FUN! One place quoted him $1300 just to do the struts... nevermind the rest of the work. What do you guys think I should do? Dan |
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Posted on: 2008/7/9 3:11
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CentralCoaster | Re: Flat Rate Question | ||
Senior Guru
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I usually try and charge about 1/2 of the dealer labor cost plus parts cost, and I purchase the parts myself, usually from rockauto.
For the labor estimate, I just call the local dealership and ask them, if it doesn't sound right, call another. If it takes me forever to do the work, and I end up working for $20/hr, that's my problem. I'm not charging them to learn on their car. And that extra time spent increases my knowledge and abilities for future work. Then I take my time checking internet forums or trying to dig up a service manual if it's diagnostic stuff. If I leave parts purchasing up to the customer, it delays the work, the parts don't show up at my house, or they end up ordering the wrong part, or some cheap knockoff to save $5. Dealers also like to throw in extra parts that don't necessarily need replacing, so I can reduce their cost there too. But hey, if you can't do part of the work, than he can take that portion to the dealer still. As for the A/C work, do what the dealers do, spend some time diagnosing it and give him a quote before you get in too deep, and call him if/when you find any surprises that increase the cost. The way I see it, is if they're saving 50%, they should expect the repair to take longer than normal, and accept the risk that you might not be able to do some of the work you promised since you don't have the overhead of an auto shop at your disposal. But they should also expect that you're not going to b.s. them or do halfass work. And if the job is miserable, charge more. What's the worst that can happen, he'll take it somewhere else. |
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Posted on: 2008/7/9 4:06
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red_johnny | Re: Flat Rate Question | ||
On Sabbatical
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Well stated CC. Well I have never done anything that intensive for anyone. But when I do work for a freind I dont charge them as they may be able to one day repay the favor but thats on small repairs. Your talking alot of work here. I say go with what CC said. Charge half and if at the end when your done you want to cut him a break then you can decide to do so.
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Posted on: 2008/7/9 13:02
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Matatk | Re: Flat Rate Question | ||
Webmaster
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Just a suggestion, check the intake gasket on that, too. GM had a big problem on the 3.4s with intake gaskets leaking around those years.....ask me how I know
Matthew |
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Posted on: 2008/7/9 13:34
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BillH | Re: Flat Rate Question | ||
The Stig Moderator
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Quote:
Well said. I charge $55 to work on racecars. I usually charge guys with C4's $45. I always tell people "It shouldn't take more than xxx hours" and that's with a one hour pad. Then, if I charge them a littles than I quoted, they're happy. If I run into trouble, I usually eat it. If it's really bad, I stop and call them. |
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Posted on: 2008/7/9 13:34
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CentralCoaster | Re: Flat Rate Question | ||
Senior Guru
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I've done lots of freebies, but that's not exactly in the cards if you're replacing a clutch or something.
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Posted on: 2008/7/9 18:38
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Jeffvette | Re: Flat Rate Question | ||
Elite Guru
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Quote:
Do you also go to a local racer supply store and try on helmets to get your size and then order online? |
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Posted on: 2008/7/9 19:38
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CentralCoaster | Re: Flat Rate Question | ||
Senior Guru
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Couldn't be any worse than the motorcycle dealerships that don't do test rides and instead tell you to go test ride something off craigslist and then come back when you're ready to buy.
Actually I bought mine from the local race supply shop and paid extra for it. They're the only one in town so I prefer to give them business. If the dealers weren't doing shoddy or overpriced work in the first place, then people wouldn't be paying me to fix their cars. Last week I fixed a nissan, dealer charged $75 to pull codes and wanted $700 more to change two sensors. I pulled the codes with a screwdriver, spent an hour doing research, verified the bad knock sensor and tps with a multimeter, got new OEM parts for $150, and replaced them in about 2 hours. Two weeks ago I fixed a Subaru, repair shop wanted $500 for a new column harness to fix a shifter lockout problem. Problem was a sticky solenoid that took an hour to check and 10 seconds to lube. I did that one for free. |
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Posted on: 2008/7/9 20:01
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Danspeed1 | Re: Flat Rate Question | ||
Elite Guru
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You think its bad out where you are, you should see some of the shit that fly's by at the dealers by me. That is more one of the reasons I gave up on my Automotive Career. The other was the beating I took on the flat rate time each week. Its amazing to me. You go to the dealer because you want to have the car fixed "right" and what do they do,? They throw parts at it like the local mechanics shop. Right now I need the $$, and I don't mind working at my own pace without a service manager breathing down my neck. These people are looking to save some money, and want the job done right, and done once. I think we both have something gain. Thanks for the advice,... I don't know how my local dealers will take to me asking how much "flat rate time" they charge for the job, but I can give it a try. Dan |
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Posted on: 2008/7/10 3:28
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1971 Chevelle SS (The Original) 1972 Chevelle SS 454 1995 Corvette Convertible 1996 Ford Explorer 2009 Cadillac CTS-v |
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CentralCoaster | Re: Flat Rate Question | ||
Senior Guru
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What is flat rate time?
Just ask them the labor cost, or labor hours. They pull it all from a big book anyways. The guy answering the phone has never changed a struts on an Impala, but his book has. For fun, ask book time for a C4 fuel pump. |
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Posted on: 2008/7/10 3:56
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